Refund policy

Returns and Refund Policy

Last updated: September 2, 2026

FORMA — Complete Campaign System is a digital product. Due to the nature of digital products, all purchases are considered final once the purchased access, link, or content has been delivered to the buyer.

When a refund may be requested

We will review refund requests when:

  • You were charged more than once for the same purchase.

  • You did not receive access and our support team is unable to provide it.

  • A verified technical issue prevents you from using the product and we are unable to resolve it.

  • The delivered content is substantially different from what was described on the sales page.

  • A refund is required under applicable law.

Situations that do not qualify for a refund

Refunds will not be granted for:

  • Changing your mind after receiving access.

  • Failing to use the product.

  • Not having the necessary knowledge, tools, or third-party services.

  • Sharing, downloading, or using any part of the content before requesting a refund.

  • Failing to achieve specific business, creative, advertising, or financial results.

FORMA provides creative tools, systems, and guidance. It does not guarantee sales, revenue, advertising performance, or any other specific commercial outcome.

Access issues

If you experience difficulty accessing the product, first check the spam, promotions, and junk folders associated with the email address used during checkout.

You may also contact us at arrod1415@gmail.com. Please include:

  • Your order number.

  • The email address used for the purchase.

  • A description of the issue.

  • Screenshots, when relevant.

We will make reasonable efforts to resolve access issues before evaluating a refund.

Time limit for requesting assistance

Requests involving duplicate charges, non-delivery, or technical issues must be submitted within 14 days of purchase.

Nothing in this policy limits consumer rights that cannot legally be excluded or restricted under applicable law.